COVID – 19 Update 25/03/20
We wanted to let you know that we are still very much open for business and are processing your orders as quickly as possible. However we have upped our dispatch timescale to 3-5 working days (instead of our usual 1-2 working days) The Royal Mail are currently delivering as normal, but do be aware there may be some delays going forward. If you need to contact us please email us at [email protected] as it may not always be possible for us to currently answer the phone.
We take the well being of our staff very seriously and are operating in line with guidance from Public Health England regarding hygiene and social distancing. We are working from home where possible & for those coming into our workshop/office we have put very strict measures in place so that everyone is protected.
Thank you for your understanding in these unprecendented & difficult times. We hope your pets are providing you with some comfort.
Stay healthy & safe, the Ditsy Pet team
All our items are handmade in our Nottingham workshop & usually dispatched within 1-3 working days via Royal Mail or Air Mail for overseas orders. If you need something quicker use our priority next day service. During busy periods our dispatch time may take a little longer. Free UK standard delivery when you spend £75 or more.
Standard Delivery – £3.50 (UK Only)
Priority Next Day Guaranteed Delivery – £7.95 (UK only please order before 1pm Monday – Thursday. Excludes Bank Holidays)
International Delivery – £7.95