COVID – 19 Update 05/11/20

We wanted to let you know that we are still very much open for business and are processing your orders as quickly as possible with our normal dispatch times of 1-3 working days. The Royal Mail are currently delivering as normal but do be aware there may be some delays going forward.

We take the wellbeing of our staff very seriously and are operating in line with guidance from Public Health England and regarding hygiene and social distancing. We are very lucky to have a large studio & workplace which allows out staff to easily social distance with very strict measures in place so that everyone is protected.

Thank you for your understanding in these unprecedented & difficult times. We hope your pets are providing
you with some comfort.

Stay healthy & safe,

Ditsy Pet team

All our items are usually dispatched within 1-3 working days via Royal Mail or Air Mail for overseas orders. If you need something quicker, use our priority next day service. During busy periods, our dispatch time may take a little longer.

Standard Delivery – £3.95 (UK Only)

Priority Next Day Guaranteed Delivery – £7.95 (UK only please order before 1pm Monday – Thursday. Excludes Bank Holidays)

International Delivery – £7.95

If you are not 100% happy with your purchase, we will be happy to offer an exchange or refund. All we ask is that items must be returned to us within 30 days of receipt, in an unused, pristine condition with original tags attached & free from any dog hair for a refund of the purchase price minus any P&P costs.